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Privacy Policy for Daripada.com

Effective Date: September 5, 2024.

At Daripada, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, Daripada.com (“Website”). By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

1.1. Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as:

  • Name
  • Email Address
  • Shipping Address
  • Phone Number
  • Payment Information (handled by third-party payment processors and not stored on our servers)

1.2. Non-Personal Information

We also collect non-personal information about how you use our Website. This may include:

  • IP Address
  • Browser Type and Version
  • Operating System
  • Pages Viewed
  • Time Spent on the Website
  • Referring Websites

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These technologies collect information about how you interact with our site, which helps us improve the functionality and tailor content to your interests.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide Our Services

  • Processing your orders, delivering products, and managing transactions.
  • Communicating with you regarding your order status, shipping updates, or customer support inquiries.

2.2. Marketing and Advertising

  • We use your information to send you promotional offers, newsletters, and updates related to Daripada’s products and services.
  • We use your data to display targeted advertisements through Meta Ads (Facebook and Instagram), Google Ads, and TikTok Ads based on your browsing behavior.

2.3. Website Analytics

  • We use Google Analytics to analyze how users interact with our Website. This data helps us understand traffic patterns and improve user experience.
  • We may use your information to comply with legal obligations, enforce our Terms and Conditions, or protect the security and integrity of our Website.

3. Sharing of Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

3.1. Service Providers

We may share your information with third-party service providers who assist us in running our business. This includes payment processors, shipping companies, and marketing platforms. These providers are required to protect your information and use it only for the services they provide.

We may disclose your information if required to do so by law, in response to a legal process, or to protect the rights, property, or safety of Daripada, our users, or others.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  • Email Retention: If you subscribe to our newsletter or make a purchase, we may retain your email for marketing and transactional purposes. You can opt out of marketing emails at any time by following the “unsubscribe” instructions in our emails.
  • Payment Information: Your payment details are not stored on our servers. All payment information is handled securely by third-party payment processors.

5. Your Rights and Choices

5.1. Access and Correction

You have the right to request access to the personal information we hold about you. You can also request corrections to any inaccuracies in your information.

5.2. Opt-Out of Marketing Communications

You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email, or by contacting us directly.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our Website.

6. Security of Your Information

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. International Shipping and Data Transfers

If you are located outside Malaysia and place an order, please note that your personal information will be transferred to and processed in Malaysia, where our servers are located. By using our Website, you consent to this transfer of information.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the effective date of the updated policy. Your continued use of the Website after the changes are posted will constitute your acceptance of the new policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Niagable PLT
P/35 Block B, Kelana Square, Jalan SS 7/26, SS7
47301 Petaling Jaya, Selangor, Malaysia