Shipping Policy for Daripada.com
Effective Date: September 5, 2024.
At Daripada, we aim to ensure a smooth and timely delivery of your orders. This Shipping Policy outlines the shipping process, estimated delivery times, and related information for all orders placed through our website.
1. Domestic Shipping (Malaysia)
We offer shipping to all locations within Malaysia. Our typical shipping process and estimated delivery times are as follows:
- Processing Time: Orders are processed within 1-2 business days after receiving your order confirmation.
- Shipping Time:
- Standard shipping typically takes 3-5 business days for delivery across Malaysia.
- Orders may experience slight delays during peak periods or promotional sales.
Once your order has been dispatched, you will receive a notification via email with tracking information.
Walk-In / Pick-Up Option
If you prefer to pick up your order in person, you must schedule an appointment with us in advance. To arrange a pick-up, please contact us at [insert contact details]. Walk-ins without prior appointment will not be accommodated.
2. Backorder Items
For items marked as Backorder, the shipping process is subject to product availability. Backordered products generally take 10-15 business days to be restocked and processed. We will keep you updated on the status of your backorder and provide a new estimated delivery date once the product becomes available.
In case of any further delays, we will notify you and offer alternative options, including a refund or exchange.
3. Worldwide Shipping
We offer worldwide shipping on a case-by-case basis, depending on product availability and logistics feasibility. If you are located outside Malaysia and wish to place an order, please contact us directly at [insert contact email] to discuss shipping options and costs.
- Shipping Costs: International shipping fees will be determined based on the destination, product weight, and shipping carrier availability.
- Customs and Duties: Any additional customs fees, import duties, or taxes applicable in your country are the responsibility of the customer.
We will do our best to accommodate international orders and keep you informed about shipping times and costs before confirming your order.
4. Shipping Fees
Shipping fees for both domestic and international orders will vary depending on the weight, size, and destination of the package. Final shipping costs will be calculated at checkout based on your delivery address.
5. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information to monitor the delivery progress. If you encounter any issues with tracking or delivery, please contact our support team.
6. Shipping Delays
While we strive to meet our estimated delivery times, there may be occasional delays due to unforeseen circumstances, such as:
- Weather conditions
- Carrier delays
- Holiday seasons or peak shopping periods
We appreciate your understanding in such cases, and we will communicate any significant delays as soon as possible.
7. Contact Information
If you have any questions or concerns about shipping, please reach out to us via the contact page.
We are here to assist you and ensure your order arrives in a timely manner.